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Contact Giani Bernini

Have questions about Giani Bernini handbags, purses, or accessories? We’re here to help! Whether you need product information, shopping assistance, or general inquiries, reach out to us using the form below.

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Fill out the form below and our team will get back to you as soon as possible. Whether you have questions about Giani Bernini products, need help finding the perfect bag, or want to share feedback, we’d love to hear from you.

    Quick Answers

    Frequently Asked Questions

    Before reaching out, check if your question is answered below. For additional assistance, don’t hesitate to contact us using the form above.

    Giani Bernini is a Macy’s exclusive brand available at Macy’s stores nationwide and on Macys.com. You can also find Giani Bernini handbags, purses, and accessories on Amazon through authorized sellers. We provide convenient links to Amazon throughout our website for easy shopping access.
    As an informational website, we don’t directly sell Giani Bernini products. Return policies are determined by the retailer where you purchased your item. For Macy’s purchases, please refer to Macy’s return policy. For Amazon purchases, follow Amazon’s standard return procedures. Contact the specific retailer for detailed return instructions.
    To maintain your Giani Bernini leather handbag, regularly wipe it with a soft, dry cloth. Use a leather cleaner designed for your specific leather type for deeper cleaning. Apply leather conditioner every few months to prevent drying. Store your Giani Bernini bag in a dust bag when not in use, stuff with tissue paper to maintain shape, and avoid prolonged sun exposure or moisture.
    We aim to respond to all inquiries within 24-48 hours during business hours (Monday-Friday, 9 AM – 5 PM EST). Messages received on weekends or holidays will be answered on the next business day. For urgent product questions, we recommend contacting Macy’s customer service directly or checking product details on Amazon.
    Absolutely! We’re happy to help you find the perfect Giani Bernini handbag, crossbody bag, tote, or accessory for your needs. Use the contact form above to tell us about your style preferences, typical usage, and what features matter most to you. We’ll provide personalized recommendations from the Giani Bernini collection.
    For partnership inquiries, sponsorship opportunities, or collaboration proposals, please contact us using the form above with “Partnership Inquiry” in your message. Include details about your proposal, audience, and how you envision working with Giani Bernini. We review all partnership requests carefully and respond to qualified inquiries.